Radiology Scheduling Coordinator

Munson Healthcare; Traverse City (MI); On-site; USD 19,000 - 28,000; Full time

Job summary

Munson Healthcare in northern Michigan is hiring a Call Center Specialist to support Radiology services. You will handle inbound contacts—calls, emails, and faxes—coordinate appointments, and provide patients with information and education about radiology testing. The role emphasizes strong customer service, multitasking, and teamwork within a supportive, community-focused health system.

This temporary full-time position offers scheduling from 8:00 a.m. to 5:00 p.m.

Qualifications

• High school diploma or equivalent.
• Typing speed 45 WPM required.
• Call center or medical office experience preferred.
• Ability to multitask and manage multiple calls efficiently.

Responsibilities

• Handle inbound calls and messages from providers requesting radiology services.
• Coordinate appointments and required ancillary services within the Munson system.
• Provide patients with radiology information, directions, and educational materials.
• Maintain high-quality customer service and positively reflect Munson Healthcare.

Skills

Typing 45 WPM

Call center experience

Multitasking

Time management

Education

High school diploma or equivalent

Job description

Munson Healthcare in northern Michigan is hiring a Call Center Specialist to support Radiology services. You will handle inbound contacts—calls, emails, and faxes—coordinate appointments, and provide patients with information and education about radiology testing. The role emphasizes strong customer service, multitasking, and teamwork within a supportive, community-focused health system.

This temporary full-time position offers scheduling from 8:00 a.m. to 5:00 p.m.