Radiology Scheduling Specialist — Patient Care & Coordination

Munson Healthcare Careers; Traverse City (MI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Tuition reimbursement

Generous PTO

Employee discounts

Job summary

Join Munson Healthcare, northern Michigan’s largest healthcare system, as a Radiology Scheduling Specialist. This position involves receiving and coordinating inbound contacts from providers, ensuring quality service, and maintaining professionalism. Applicants should have clerical experience, strong computer skills, and a high school diploma.

This role begins as a temporary full-time position transitioning to PRN status with hours primarily from 8 am to 5 pm. Enjoy working in a vibrant community known for its natural beauty and opportunities for growth.

Qualifications

• 1+ years of clerical or public contact experience required.
• Medical terminology knowledge preferred.
• Previous call center experience preferred.

Responsibilities

• Receive inbound contacts from providers for Radiology services.
• Coordinate complex appointment scheduling for specialty services.
• Provide high-quality customer service on every call.

Skills

Advanced computer experience

Typing skills of 45 WPM

Organizational skills

Effective time management

Self-motivation

Education

High school diploma or equivalent

Job description

Join Munson Healthcare, northern Michigan’s largest healthcare system, as a Radiology Scheduling Specialist. This position involves receiving and coordinating inbound contacts from providers, ensuring quality service, and maintaining professionalism. Applicants should have clerical experience, strong computer skills, and a high school diploma.

This role begins as a temporary full-time position transitioning to PRN status with hours primarily from 8 am to 5 pm. Enjoy working in a vibrant community known for its natural beauty and opportunities for growth.