Radiology Patient Services Concierge

RadNet, Inc.; Germantown (MD); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Health Savings Account

Wellness dollars

401(k) Employer Match

Free imaging services for employee and

Job summary

RadNet, Inc. in Germantown, MD is seeking a Patient Service Representative to greet, register, and help patients with insurance details and payments. You will schedule appointments, verify information, and coordinate with back-office staff to ensure timely care while safeguarding patient data and on-site medications.

The role emphasizes customer service, professionalism, and strong communication in a fast-paced radiology setting. On-site work with comprehensive benefits is provided.

Qualifications

• Polished customer service and communication abilities required.
• Ability to multitask in a fast-paced healthcare setting.
• Experience handling patient information with discretion.
• Familiarity with medical terminology and front-desk workflows.

Responsibilities

• Greet and register patients in a friendly and service-oriented manner.
• Verify insurance and patient information, collect signatures, ensure documentation accuracy.
• Collect co-pays and fees; answer or transfer calls.
• Schedule, reschedule, or cancel appointments and notify staff of changes.
• Provide patient orientation for safety protocols and directions to facilities.
• Coordinate with back-office staff for timely patient care.
• Safeguard patient information and on-site medications per policy.

Skills

Customer service

Communication

Multitasking

Professionalism

Interpersonal skills

Education

High School Diploma or GED

Tools

Computer skills

Job description

RadNet, Inc. in Germantown, MD is seeking a Patient Service Representative to greet, register, and help patients with insurance details and payments. You will schedule appointments, verify information, and coordinate with back-office staff to ensure timely care while safeguarding patient data and on-site medications.

The role emphasizes customer service, professionalism, and strong communication in a fast-paced radiology setting. On-site work with comprehensive benefits is provided.