Radiology Front Desk & Patient Care Specialist

RadNet, Inc.; California; On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental and Vis

Health Savings Accounts

Wellness dollars

401(k) Employer Match

Free services at imaging centers

Job summary

RadNet, Inc. is seeking a Patient Service Representative to greet and register patients, verify insurance, collect co-pays, and coordinate with back-office staff to ensure smooth patient flow.

The role requires strong customer service skills, basic computer proficiency, and the ability to manage multiple tasks in a fast-paced clinical environment. On-site work with comprehensive benefits is offered.

Qualifications

• High School Diploma or GED is required.
• Intermediate to advanced computer skills.
• Strong multitasking and communication skills.
• Experience providing exceptional customer service.
• Medical terminology knowledge and recent medical/radiology office experience is preferred.

Responsibilities

• Greet and register patients in a friendly and service-oriented manner.
• Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.
• Collect and log all co-pays and fees.
• Answer/transfer incoming phone calls.
• Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary.
• Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed.
• Coordinate with the back-office staff for timely and effective care of patients.
• Safeguard patient property and Patient Health Information on site as per policy.
• Safeguard on-site medications per company policies and legal requirements.
• Respect company property and patient financial information on-site or portals.
• Maintain professional behavior toward patients and coworkers.

Skills

Customer service

Multitasking

Communication skills

Computer skills

Education

High School Diploma or GED

Job description

RadNet, Inc. is seeking a Patient Service Representative to greet and register patients, verify insurance, collect co-pays, and coordinate with back-office staff to ensure smooth patient flow.

The role requires strong customer service skills, basic computer proficiency, and the ability to manage multiple tasks in a fast-paced clinical environment. On-site work with comprehensive benefits is offered.