Patient Service Specialist – Radiology Front Desk

RadNet; Frederick (MD); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, and Vision coverage

Health Savings Account with employer

Wellness dollars

401(k) Employer Match

Free imaging services for you and your

Job summary

RadNet in Frederick, MD is seeking a Patient Service Representative to greet and register patients, verify insurance, collect payments, and coordinate scheduling. The role emphasizes compassionate patient care, accurate documentation, and strong communication within a fast-paced radiology center.

Ideal candidates have a High School Diploma or GED, excellent multitasking and interpersonal skills, and experience in customer service.

Qualifications

• High School Diploma or GED is required.
• Experience in customer service preferred.
• Medical terminology knowledge is a plus.

Responsibilities

• Greet and register patients in a friendly, service-oriented manner.
• Verify insurance and patient information; obtain signatures and complete documentation.
• Collect co-pays and fees, log accurately.
• Answer and transfer incoming calls.
• Schedule, reschedule, or cancel appointments and notify staff of changes.
• Provide safety protocol orientation and directions to facilities.
• Coordinate with back-office staff for timely patient care.
• Protect patient privacy and health information as required.

Skills

Customer service

Communication skills

Multitasking

Interpersonal skills

Education

High School Diploma or GED

Job description

RadNet in Frederick, MD is seeking a Patient Service Representative to greet and register patients, verify insurance, collect payments, and coordinate scheduling. The role emphasizes compassionate patient care, accurate documentation, and strong communication within a fast-paced radiology center.

Ideal candidates have a High School Diploma or GED, excellent multitasking and interpersonal skills, and experience in customer service.