Radiology Patient Service Specialist | Front Desk

RadNet, Inc.

West Orange (NJ)

On-site

USD 25,000 - 30,000

Full time

2 days ago
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Benefits offered by this job

Comprehensive Medical, Dental and Vis
Health Savings Accounts
Wellness dollars
401(k) Employer Match
Free services at imaging centers for你

Job summary

RadNet, Inc. in West Orange, NJ is hiring a Patient Service Representative to greet patients, verify information, collect payments, and coordinate with back-office staff.

The role emphasizes professional patient interaction and accurate documentation in a fast-paced imaging center environment. Ideal candidates will have a high school diploma or GED, strong communication skills, and the ability to multitask while delivering world-class customer service.

Qualifications

  • High school diploma or GED required.
  • Strong communication and interpersonal skills.
  • Ability to multitask in a fast-paced setting.
  • Experience delivering exceptional customer service desired.

Responsibilities

  • Greet and register patients in a friendly, service-oriented manner.
  • Verify insurance and patient information, collect signatures.
  • Collect and log co-pays and fees.
  • Answer and transfer incoming calls.
  • Schedule, reschedule or cancel appointments and notify staff.
  • Provide orientation on safety protocols and directions.
  • Coordinate with back-office for timely patient care.
  • Safeguard patient information and property per policy.
  • Handle on-site medications according to policy.
  • Interact professionally with patients and staff.

Skills

Customer service
Communication
Multitasking

Education

High School Diploma or GED

Tools

Basic computer skills

Job description

RadNet, Inc. in West Orange, NJ is hiring a Patient Service Representative to greet patients, verify information, collect payments, and coordinate with back-office staff.

The role emphasizes professional patient interaction and accurate documentation in a fast-paced imaging center environment. Ideal candidates will have a high school diploma or GED, strong communication skills, and the ability to multitask while delivering world-class customer service.

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