Radiology Front Desk — Patient Services Pro, Great Benefits

RadNet, Inc.; California; On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical, Dental & Vision

HSA with employer funding

Wellness dollars

401(k) matching

Free imaging services for you and your

Job summary

RadNet, Inc. is hiring a Patient Service Representative to greet and register patients, verify insurance, collect payments, and coordinate appointments. You will support back-office staff and ensure accurate documentation while upholding patient confidentiality and high service standards.

The role emphasizes professional communication, multitasking in a fast-paced imaging center environment, and delivering world-class customer service to patients and families.

Qualifications

• Experience in delivering excellent customer service.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet and register patients in a friendly, service-oriented manner.
• Verify insurance and patient information, collect signatures, ensure accurate documentation.
• Collect co-pays and fees, answer/transfer calls.
• Schedule, reschedule or cancel appointments and notify staff of changes.
• Provide preparatory and safety instructions and directions to facilities.
• Coordinate with back-office staff for timely care and protect patient information.
• Safeguard medications on site and respect patient privacy and boundaries.
• Interact professionally with patients, families, and staff in a clinical setting.
• Build cooperative working relationships across teams.

Skills

Customer service

Communication

Multitasking

Professionalism

Education

High School Diploma or GED

Job description

RadNet, Inc. is hiring a Patient Service Representative to greet and register patients, verify insurance, collect payments, and coordinate appointments. You will support back-office staff and ensure accurate documentation while upholding patient confidentiality and high service standards.

The role emphasizes professional communication, multitasking in a fast-paced imaging center environment, and delivering world-class customer service to patients and families.