Radiology Front Desk & Patient Care Specialist

RadNet, Inc.; Timonium (MD); Presencial; USD 21.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental & Vision coverage

Health Savings Account (employerfunded

Wellness dollars

401(k) Employer Match

Free imaging services for you and your

Descripción de la vacante

RadNet, Inc. is seeking a Patient Service Representative to greet and register patients, verify insurance, collect co-pays, and schedule appointments. You will coordinate with back-office staff to ensure timely care and uphold patient privacy and safety standards.

A strong customer-service background and solid computer skills are essential. The role emphasizes professionalism, effective communication, and compassionate interactions with patients, families, and colleagues in a fast-paced

Formación

• High School Diploma or GED.
• Intermediate to advanced computer skills.
• Strong multitasking and communication skills.
• Experience providing exceptional customer service.
• Medical terminology knowledge and radiology office experience is preferred.

Responsabilidades

• Greet and register patients in a friendly and service-oriented manner.
• Obtain or verify insurance and patient information, collect signatures and ensure accuracy of documentation.
• Collect and log all co-pays and fees.
• Answer/transfer incoming phone calls.
• Schedule, reschedule or cancel patients, confirm appointments and notify staff of changes.
• Provide orientation for preparatory and safety protocols and directions to facilities as needed.
• Coordinate with back-office staff for timely patient care.
• Safeguard patient health information and property.
• Safeguard on-site medications according to policy and law.
• Maintain professional behavior toward patients and coworkers.
• Respect patient boundaries and cultural sensitivities.
• Interact diplomatically with patients, families, and the public in a clinical setting.
• Establish, nurture, and maintain cooperative working relationships.

Conocimientos

Customer service

Communication skills

Multitasking

Teamwork

Professionalism

Educación

High school diploma or GED

Descripción del empleo

RadNet, Inc. is seeking a Patient Service Representative to greet and register patients, verify insurance, collect co-pays, and schedule appointments. You will coordinate with back-office staff to ensure timely care and uphold patient privacy and safety standards.

A strong customer-service background and solid computer skills are essential. The role emphasizes professionalism, effective communication, and compassionate interactions with patients, families, and colleagues in a fast-paced