Radiology Patient Concierge | Scheduling & Care

RadNet, Inc.; Milford (DE); Presencial; USD 25.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Comprehensive Medical, Dental and Vis​

Health Savings Accounts with employer

Wellness dollars

401(k) Employer Match

Free imaging center services for you &

Descripción de la vacante

RadNet, Inc. in Milford, DE seeks a Patient Service Representative to welcome patients, verify insurance, collect payments, and coordinate with clinical staff to ensure smooth care delivery.

You will support front-desk operations, protect patient information, and uphold high standards of customer service in a fast-paced radiology environment. The role emphasizes professionalism, effective communication, and respectful interactions with patients and colleagues, with comprehensive imaging center

Formación

• High School Diploma or GED.
• Intermediate to advanced computer skills.
• Strong multitasking and communication skills.
• Experience providing exceptional customer service.
• Medical terminology knowledge and recent medical/radiology office experience is preferred.

Responsabilidades

• Greet and register patients in a friendly, service-oriented manner.
• Verify insurance and patient information, collect signatures, ensure accurate documentation.
• Collect and log all co-pays and fees.
• Answer or transfer incoming calls.
• Schedule, reschedule, or cancel appointments and notify staff of changes.
• Provide orientation for preparatory and safety protocols and directions to facilities.
• Coordinate with back-office staff for timely patient care.
• Safeguard patient property and Health Information in line with policies.
• Safeguard on-site medications following policy and law.
• Maintain professional behavior toward patients and coworkers.
• Respect patient boundaries and cultural sensitivities.
• Interact diplomatically with patients, families, and the public.

Conocimientos

Customer service

Effective communication

Multitasking

Professionalism

Educación

High School Diploma or GED

Herramientas

Computer literacy

Descripción del empleo

RadNet, Inc. in Milford, DE seeks a Patient Service Representative to welcome patients, verify insurance, collect payments, and coordinate with clinical staff to ensure smooth care delivery.

You will support front-desk operations, protect patient information, and uphold high standards of customer service in a fast-paced radiology environment. The role emphasizes professionalism, effective communication, and respectful interactions with patients and colleagues, with comprehensive imaging center