Radiology Patient Concierge & Front Desk Specialist

RadNet, Inc.; New York (NY); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental and Vision coverage

HSA with employer funding

Wellness dollars

401(k) employer match

Free imaging services for you & family

Job summary

RadNet, Inc. in New York seeks a patient service representative to greet and register patients, verify insurance, collect co-pays, and schedule appointments in a fast-paced imaging center.

You will support back-office coordination, safeguard patient information, uphold safety protocols, and deliver world-class customer service with professionalism and compassion. We offer comprehensive coverage, an employer‑matched 401(k), wellness benefits, and free imaging services for you and your immediate

Qualifications

• High school diploma or GED required.
• Strong multitasking and communication skills.
• Experience providing exceptional customer service.

Responsibilities

• Greet and register patients in a friendly, service-oriented manner.
• Verify insurance and collect patient information and co-pays.
• Schedule, reschedule, or cancel appointments and communicate changes.
• Provide directions and information about preparatory and safety protocols.
• Coordinate with back-office staff to ensure timely patient care.
• Safeguard patient information and company property, including cash and portals.
• Maintain professional behavior toward patients and coworkers.

Skills

Customer service

Communication

Multitasking

Education

High School Diploma or GED

Job description

RadNet, Inc. in New York seeks a patient service representative to greet and register patients, verify insurance, collect co-pays, and schedule appointments in a fast-paced imaging center.

You will support back-office coordination, safeguard patient information, uphold safety protocols, and deliver world-class customer service with professionalism and compassion. We offer comprehensive coverage, an employer‑matched 401(k), wellness benefits, and free imaging services for you and your immediate