Radiology Patient Concierge & Scheduling Specialist

RadNet, Inc.; Frederick (MD); Presencial; USD 22.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental and Vision coverages

Health Savings Account with employer $

401(k) Employer Match

Free imaging services for you and your

Descripción de la vacante

RadNet, Inc. in Frederick, MD is seeking a Patient Service Representative to greet and register patients, verify insurance, collect signatures, and ensure accurate documentation. You will schedule, coordinate with back-office staff, and guide patients through prep and safety protocols.

The role emphasizes professional communication and patient-focused service in a fast-paced radiology setting. A High School diploma and solid computer skills are required; medical terminology knowledge is

Formación

• High School Diploma or GED required.
• Strong computer literacy and ability to learn new software.
• Excellent multitasking and communication skills.
• Experience delivering exceptional customer service in a healthcare setting preferred.
• Knowledge of medical terminology is advantageous.

Responsabilidades

• Greet and register patients in a friendly, service-oriented manner.
• Verify insurance and patient information, collect signatures, ensure documentation accuracy.
• Collect and log all co-pays and fees.
• Answer and transfer incoming calls.
• Schedule, reschedule, or cancel appointments and notify staff of changes.
• Orient patients to prep and safety protocols and provide directions to facilities.
• Coordinate with back-office staff for timely patient care.
• Safeguard patient properties and Health Information; secure on-site medications as required.
• Respect company property and patient financial information on-site and portals.
• Demonstrate professional behavior toward patients and coworkers; respect boundaries and culture.
• Interact diplomatically with patients, families, and the public in a clinical setting.
• Establish, nurture, and maintain cooperative working relationships.

Conocimientos

Computer skills

Multitasking

Communication

Customer service

Medical terminology

Educación

High School Diploma or GED

Descripción del empleo

RadNet, Inc. in Frederick, MD is seeking a Patient Service Representative to greet and register patients, verify insurance, collect signatures, and ensure accurate documentation. You will schedule, coordinate with back-office staff, and guide patients through prep and safety protocols.

The role emphasizes professional communication and patient-focused service in a fast-paced radiology setting. A High School diploma and solid computer skills are required; medical terminology knowledge is