Radiology Care Coordinator – Patient Services

University of Washington Medical Center; United States; Remote; USD 30,000 - 43,000; Full time

Job summary

UW Medical Center is seeking a Patient Services Specialist 3 in the Radiology Services department for a full-time day shift. The position includes a remote option within a 2-hour commute to UW Tower and is located in Seattle, WA.

You will handle phone triage, scheduling of provider and ancillary services, gather patient demographics and financial/clinical information, and collaborate with clinic staff to deliver exceptional care and high patient satisfaction.

Qualifications

• High school graduation or equivalent.
• Two years of healthcare, administrative, or customer service experience OR an equivalent combination of education/experience.

Responsibilities

• Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging.
• Scheduling provider and ancillary service appointments.
• Obtaining patient demographic, financial, and clinical information.
• Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery.

Skills

Phone triage

Scheduling

Customer service

Education

High school diploma or equivalent

Job description

UW Medical Center is seeking a Patient Services Specialist 3 in the Radiology Services department for a full-time day shift. The position includes a remote option within a 2-hour commute to UW Tower and is located in Seattle, WA.

You will handle phone triage, scheduling of provider and ancillary services, gather patient demographics and financial/clinical information, and collaborate with clinic staff to deliver exceptional care and high patient satisfaction.