Remote Radiology Patient Services Specialist | Mon-Fri

University of Washington; Seattle (WA); Hybrid; USD 30,000 - 43,000; Full time

Job summary

The University of Washington Medical Center - Radiology Services in Seattle seeks a Patient Services Specialist 3 to support patients, providers and staff with efficient communications and scheduling. This full-time days role includes day shift hours, a 2-hour remote commute requirement, and a path to professional growth.

You will collect patient demographics and financial and clinical information, triage calls, and coordinate appointments while collaborating across the clinic team to deliver

Qualifications

• High school graduation or equivalent.
• Two years of healthcare, administrative, or customer service experience.
• Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.

Responsibilities

• Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging.
• Scheduling provider and ancillary service appointments.
• Obtaining patient demographic, financial, and clinical information.
• Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery.
• Other duties as requested.

Skills

Phone triage

Scheduling

Patient communication

Data entry

Education

High school diploma

Healthcare/customer service experience

Job description

The University of Washington Medical Center - Radiology Services in Seattle seeks a Patient Services Specialist 3 to support patients, providers and staff with efficient communications and scheduling. This full-time days role includes day shift hours, a 2-hour remote commute requirement, and a path to professional growth.

You will collect patient demographics and financial and clinical information, triage calls, and coordinate appointments while collaborating across the clinic team to deliver