Remote Patient Services Specialist — Radiology & Nuclear Medicine

University of Washington; Seattle (WA); Remote; USD 30,000 - 43,000; Full time

Job summary

UW Medical Center in Seattle seeks a Patient Services Specialist 3 within Radiology Support Services. This full-time role schedules radiology exams, handles patient registration, and creates Epic orders with CPT/ICD-10 codes to ensure accurate patient flow and data integrity.

Remote work options are available; must be within a 2-hour commute to UW Tower. The position emphasizes collaboration with radiology staff and benefits from Epic expertise and MyChart experience to support patient care.

Qualifications

• High school graduation or equivalent.
• Two years Patient Services Specialist 2 experience OR equivalent combination of education/experience.
• Equivalent education/experience may substitute for minimum qualifications.

Responsibilities

• Schedule patients focusing on patient safety and reducing the likelihood of medical/health care errors
• Maintain clean, organized, professional work area, and performs other related duties as assigned
• Create Epic orders and referrals for scheduling radiology exams to include exam specific CPT and ICD-10 codes, complete patient registration needs by creating and updating demographics, guarantor accounts, and insurance payors
• Participate in process improvement projects such as facilitating workgroup efforts to identify and increase daily throughput of Epic work queue orders
• Work towards departmental and team goals by analyzing Epic work queue orders and assist in workflow efficiency enhancements
• Act as a subject matter expert for their scheduling modality, think critically, and troubleshoot Epic errors for the team

Education

High school graduation or equivalent

Tools

Epic

MyChart

Job description

UW Medical Center in Seattle seeks a Patient Services Specialist 3 within Radiology Support Services. This full-time role schedules radiology exams, handles patient registration, and creates Epic orders with CPT/ICD-10 codes to ensure accurate patient flow and data integrity.

Remote work options are available; must be within a 2-hour commute to UW Tower. The position emphasizes collaboration with radiology staff and benefits from Epic expertise and MyChart experience to support patient care.