Quote & Customer Solutions Specialist

KPS Global LLC; Cumming (GA); On-site; USD 32,000 - 40,000; Full time

Job summary

KPS Global LLC is seeking a Customer Service Representative to develop accurate quote data per customer specifications and provide superior service. This role involves interpreting customer requirements, processing order changes, and informing customers about shipping options, lead times, availability, and pricing.

Ideal candidates will have 1–3 years of related experience, strong MS Office skills, and excellent communication abilities in a fast-paced environment. High school diploma preferred.

Qualifications

• High School Diploma preferred.
• 1 - 3 years of related experience.
• Intermediate MS Office skills and the ability to use general office equipment.
• Ability to understand and apply basic math principles.
• Excellent interpersonal, written, and verbal communication skills.
• Ability to work in a fast-paced environment and remain detail-oriented and organized.

Responsibilities

• Developing quote data for customers including walk-ins containing structural steel, buyouts, installs, and refrigeration.
• Interpreting customer specifications.
• Processing customer requests for order changes or corrections.
• Providing customers with information regarding shipping options and lead times.
• Providing customers with appropriate product availability and pricing.

Skills

Interpersonal communication

Written communication

Verbal communication

MS Office

Basic math

Attention to detail

Education

High School Diploma

Tools

MS Office

Job description

KPS Global LLC is seeking a Customer Service Representative to develop accurate quote data per customer specifications and provide superior service. This role involves interpreting customer requirements, processing order changes, and informing customers about shipping options, lead times, availability, and pricing.

Ideal candidates will have 1–3 years of related experience, strong MS Office skills, and excellent communication abilities in a fast-paced environment. High school diploma preferred.