Quote & Order Specialist - Customer Solutions

KPS Global, LLC; Cumming (GA); On-site; USD 21,000 - 30,000; Full time

Job summary

KPS Global is seeking a Customer Service Representative to generate quote data, interpret customer specifications, and process order changes for walk-ins and installations. You will provide accurate shipping options, lead times, and pricing to clients.

Ideal candidates have a High School Diploma (preferred), 1–3 years of related experience, strong MS Office skills, and proficient interpersonal and math abilities to thrive in a fast-paced environment.

Qualifications

• High School Diploma preferred.
• 1–3 years of related experience.
• Intermediate MS Office skills and an ability to use general office equipment.
• Ability to understand and apply basic math principles.
• Excellent interpersonal, written, and verbal communication skills.
• Ability to work in a fast-paced environment and remain detail-oriented and organized.

Responsibilities

• Developing quote data for customers including walk-ins containing structural steel, buyouts, installs, and refrigeration
• Interpreting customer specifications
• Processing customer requests for order changes or corrections
• Providing customers with information regarding shipping options and lead times
• Providing customers with appropriate product availability and pricing

Skills

Interpersonal communication

Written communication

Verbal communication

Math principles

Detail orientation

Fast-paced work

Education

High School Diploma preferred

Tools

MS Office

General office equipment

Job description

KPS Global is seeking a Customer Service Representative to generate quote data, interpret customer specifications, and process order changes for walk-ins and installations. You will provide accurate shipping options, lead times, and pricing to clients.

Ideal candidates have a High School Diploma (preferred), 1–3 years of related experience, strong MS Office skills, and proficient interpersonal and math abilities to thrive in a fast-paced environment.