Quotes & Customer Solutions Specialist (Cold Storage)

KPS Global; Cumming (GA); On-site; USD 32,000 - 52,000; Full time

Job summary

KPS Global is seeking a Customer Service Representative to generate accurate quotes and communicate product availability and pricing to customers. You will interpret customer specifications, process order changes, and provide shipping options and lead times to ensure superior service across multiple markets.

Join a legacy company with 75+ years in insulated panel systems, supporting food retail, industrial, and scientific sectors from our Conyers, GA region.

Qualifications

• Customer service oriented
• Strong communication skills
• Accurate data interpretation and entry

Responsibilities

• Developing quote data for customers including walk-ins containing structural steel, buyouts, installs, and refrigeration
• Interpreting customer specifications
• Processing customer requests for order changes or corrections
• Providing customers with information regarding shipping options and lead times
• Providing customers with appropriate product availability and pricing

Skills

Customer service

Communication

Attention to detail

Job description

KPS Global is seeking a Customer Service Representative to generate accurate quotes and communicate product availability and pricing to customers. You will interpret customer specifications, process order changes, and provide shipping options and lead times to ensure superior service across multiple markets.

Join a legacy company with 75+ years in insulated panel systems, supporting food retail, industrial, and scientific sectors from our Conyers, GA region.