Quality Assurance Team Lead

Deutsche Post; Monee (IL); On-site; USD 55,000 - 75,000; Full time

Job summary

Deutsche Post is seeking a QA Manager to lead the quality assurance program, train the team, and ensure compliance with regulatory standards. You will monitor QMS effectiveness and drive continuous improvement across the site.

The role requires coordinating license and registration activities, reviewing critical QA documents, and collaborating with Ops Performance and Process Improvement teams to advance quality initiatives. This position reports to the Quality Assurance leadership.

Qualifications

• High School diploma or equivalent.
• Forklift certificate or completion within 30 days of employment.
• Associate degree or equivalent preferred.

Responsibilities

• Monitor and report QMS implementation, compliance and effectiveness via audits and metrics.
• Facilitate QA training for new and existing associates.
• Review documents prepared by the QA team for accuracy and legibility.
• Collaborate with QA, Ops Performance and Process Improvement teams on quality initiatives.
• Recommend methods to support site operations' QA compliance.
• Lead QA license/permit and registration activities for regulatory compliance.
• Perform daily quality assurance activities as directed by management.
• Develop and maintain QMS documentation.

Skills

Leadership

Training

Quality Assurance

Regulatory compliance

Auditing

Education

High School Diploma

Forklift operator certificate

Associate degree

Job description

Deutsche Post is seeking a QA Manager to lead the quality assurance program, train the team, and ensure compliance with regulatory standards. You will monitor QMS effectiveness and drive continuous improvement across the site.

The role requires coordinating license and registration activities, reviewing critical QA documents, and collaborating with Ops Performance and Process Improvement teams to advance quality initiatives. This position reports to the Quality Assurance leadership.