Area QA Manager: Multi-Site Quality Leader

DHL Supply Chain; New Whiteland (IN); On-site; Confidential; Full time

Benefits offered by this job

Medical

Dental

Vision

Prescription

Stock purchase

Bonus plan

PTO

Job summary

DHL Supply Chain is seeking an Area QA Manager to oversee quality assurance activities across multiple sites with a strong focus on regulatory compliance and continuous improvement.

You will lead QA staff, develop policies and procedures, and coordinate with stakeholders to implement effective quality programs. A bachelor's degree and extensive experience in regulated environments are required.

Qualifications

• Bachelor's Degree or equivalent 4 years work experience.
• 7+ years of relevant experience in a regulated environment.
• 5+ years of supervisory or management experience.
• Certification related to quality control (RAC, Six-Sigma, etc.), preferred.
• People management
• Sufficient computer application experience
• Strong written and verbal communication
• Data analysis experience
• Training and facilitation skills
• Self management
• Problem solving
• Project management
• Presenting
• Report creation
• Solution execution
• Process development
• People development
• Quality program start-up experience
• Standards development
• Customer management

Responsibilities

• Oversee maintenance and continuous improvement of the overall quality system across multiple sites or customers.
• Manage licenses, permits, and registrations process.
• Oversee validation processes at sector or network level and change control.
• Ensure regulatory compliance with regards to products and services; report results to executive management.
• Coordinate with continuous improvement team on workshops and initiatives.
• Review audits and provide recommendations.
• Analyze QA metrics and identify trends.
• Serve as primary customer contact for QA issues and initiatives.
• Develop, distribute and maintain management reports; compile executive level reports.
• Ensure site suppliers are assessed and audits are conducted.

Skills

Data analysis

Communication

Leadership

People management

Project management

Problem solving

Training and facilitation

Self management

Report creation

Quality program start-up

Standards development

Customer management

Education

Bachelor's Degree

Job description

DHL Supply Chain is seeking an Area QA Manager to oversee quality assurance activities across multiple sites with a strong focus on regulatory compliance and continuous improvement.

You will lead QA staff, develop policies and procedures, and coordinate with stakeholders to implement effective quality programs. A bachelor's degree and extensive experience in regulated environments are required.