Quality Assurance Supervisor - Lead QA Team & Compliance

Talentify; Litchfield Park (AZ); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Prescription

Discounted Stock Purchase

401K

PTO

Job summary

DHL Supply Chain is seeking a Quality Assurance Supervisor to support a specific QA program and ensure site compliance with the DHL Quality Management System and regulatory requirements. This role supervises hourly associates and collaborates to drive continuous improvement across QA activities.

Responsibilities include audits, metrics tracking, training oversight, and daily inspection processes to maintain quality and regulatory standards.

Qualifications

• Bachelor's degree preferred.
• Some knowledge of QA is preferred.
• People management experience preferred.
• Sufficient computer application experience.
• Strong written and verbal communication.
• Data analysis experience.
• Training and facilitation skills.
• Self management.

Responsibilities

• Supports maintenance and continuous improvement of the overall quality system and related procedures.
• Assist with regulatory, customer, and third-party audits.
• Track, monitor, and report QA metrics for the site.
• Monitor training and development of site associates to ensure regulatory compliance.
• Serve as a customer point of contact for QA-related issues.
• Collaborate with QA management to develop and distribute management reports.
• Meet regulatory requirements relevant to operations on a daily basis.
• Ensure customer service and business standards are met daily.
• Plan, conduct, and act upon inspection processes daily.
• Supervise and train hourly QA staff and operators.
• Perform other duties as assigned.

Skills

Data analysis

People management

Communication

Training facilitation

Self management

Education

Bachelor's degree

Tools

Microsoft Office

Job description

DHL Supply Chain is seeking a Quality Assurance Supervisor to support a specific QA program and ensure site compliance with the DHL Quality Management System and regulatory requirements. This role supervises hourly associates and collaborates to drive continuous improvement across QA activities.

Responsibilities include audits, metrics tracking, training oversight, and daily inspection processes to maintain quality and regulatory standards.