Quality Assurance Supervisor: Lead QA & Compliance

Supply Chain / DHL; Las Vegas (NV); On-site; Confidential; Full time

Benefits offered by this job

Medical

Dental

Vision

Prescription

Discounted Stock Purchase

Generous PTO

Job summary

DHL Supply Chain in the United States is seeking a Quality Assurance Supervisor to oversee QA programs and site compliance within the DHL Quality Management System.

This role will supervise hourly associates, drive continuous improvement, coordinate audits and metrics, and ensure regulatory and customer requirements are met. We offer comprehensive benefits and equal opportunity employment.

Qualifications

• Bachelor’s degree, preferred
• People management experience, preferred
• Strong written and verbal communication
• Data analysis experience
• Sufficient computer application experience
• Training and facilitation skills
• Self management

Responsibilities

• Supports the maintenance and continuous improvement of the overall quality system or a specific procedure.
• Provide support on key regulatory, customer and 3rd party audits.
• Track, monitor, and report quality assurance metrics for the site.
• Monitor the training and development of site associates to ensure compliance to processes.
• Be a customer point of contact for QA related issues/initiatives as assigned.
• Partner with QA management to develop, distribute and maintain regular management reports.
• Meet regulatory requirements relevant to their operations on a daily basis.
• Ensure customer service and business standards requirements are met daily.
• Plan, conduct, and act upon inspection processes daily.
• Supervise, coach, and train hourly associates supporting quality assurance and control activities.
• Other duties as assigned

Skills

QA knowledge

People management

Written & verbal communication

Data analysis

Training & facilitation

Computer applications

Self management

Education

Bachelor's Degree

Job description

DHL Supply Chain in the United States is seeking a Quality Assurance Supervisor to oversee QA programs and site compliance within the DHL Quality Management System.

This role will supervise hourly associates, drive continuous improvement, coordinate audits and metrics, and ensure regulatory and customer requirements are met. We offer comprehensive benefits and equal opportunity employment.