Quality Assurance Supervisor — Drive Compliance & Continuous Improvement

supply-chain; Mechanicsburg (Cumberland County); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Prescription

Discounted Stock Purchase

401K

PTO

Job summary

DHL Supply Chain is seeking a Quality Assurance Supervisor to lead QA activities and ensure site compliance with the DHL Quality Management System and customer/regulatory requirements. The role supervises hourly QA staff and drives continuous improvement across QA processes.

The ideal candidate has a Bachelor’s degree with QA knowledge, strong communication, data analysis skills, and prior people management experience.

Qualifications

• Bachelor's degree preferred.
• Knowledge of QA processes and systems.
• Strong written and verbal communication.
• Data analysis experience.
• Training and facilitation skills.
• Self-management and organization.

Responsibilities

• Maintain and improve the overall quality system and procedures.
• Support regulatory, customer and 3rd party audits.
• Track, monitor, and report QA metrics for the site.
• Coach and train hourly associates in QA activities.
• Plan and conduct inspections and daily quality checks.
• Be the QA point of contact for related issues and initiatives.
• Develop regular management reports with QA leadership.

Skills

Quality Assurance

Data analysis

People management

Communication

Training

Education

Bachelor's Degree

Job description

DHL Supply Chain is seeking a Quality Assurance Supervisor to lead QA activities and ensure site compliance with the DHL Quality Management System and customer/regulatory requirements. The role supervises hourly QA staff and drives continuous improvement across QA processes.

The ideal candidate has a Bachelor’s degree with QA knowledge, strong communication, data analysis skills, and prior people management experience.