Quality Assurance Lead: Process Improvement & Compliance

DLA Careers; Philadelphia (Philadelphia County); On-site; USD 85,000 - 110,000; Full time

Job summary

DLA Careers seeks a supervisory Quality Assurance Specialist to lead and coordinate teams, ensuring efficient operations across technical, QA, and administrative functions.

The role emphasizes planning, directing, and implementing improvements to branch programs, with a focus on performance metrics, customer service, and compliance with DoD requirements. Candidates must meet federal qualifications and security standards.

Qualifications

• One year of specialized experience in QA, inspections, or related fields.
• Experience investigating defects and recommending corrective actions.
• Ability to forecast personnel needs and allocate resources.

Responsibilities

• Plan, organize, coordinate, direct, and integrate the work of subordinate staff.
• Manage and direct subordinate technical, QA, and administrative personnel.
• Develop, present, and promote recommendations for changes to branch programs to improve customer service.
• Manage studies and projects affecting Supplier Operations plans, goals and initiatives.

Job description

DLA Careers seeks a supervisory Quality Assurance Specialist to lead and coordinate teams, ensuring efficient operations across technical, QA, and administrative functions.

The role emphasizes planning, directing, and implementing improvements to branch programs, with a focus on performance metrics, customer service, and compliance with DoD requirements. Candidates must meet federal qualifications and security standards.