QA Manager, Mortgage Origination (Remote)

Zippy; Montana; Remote; USD 120,000 - 160,000; Full time

Benefits offered by this job

Competitive Compensation

Equity for All

Remote Work

Comprehensive Health Coverage

Flexible Spending Accounts

Job summary

Zippy, a Dallas-based mortgage lender focused on manufactured home financing, is seeking a Manager, Quality Assurance to lead pre-close and post-close QA across the loan lifecycle. You will coach QA analysts, manage performance, calibration, and ensure findings align with policy and investor requirements; you will be primary contact for disputes and cross-functional QA discussions.

The role demands subject matter expertise in end-to-end origination, ability to navigate multiple systems, and a

Qualifications

• 7+ years of progressive experience in mortgage, consumer lending, or manufactured housing lending.
• 3+ years of direct people-management experience.
• Experience overseeing pre-close and post-close quality reviews preferred.
• Strong investigative and research skills across multiple systems.
• Ability to translate QA data into actionable insights for leadership.

Responsibilities

• Lead pre-close and post-close QA reviews across the loan origination lifecycle.
• Coach and develop QA analysts; manage performance and calibration.
• Maintain records of reviews, findings, disputes, and remediation.
• Escalate material risks and track corrective actions.
• Collaborate with cross-functional partners to improve procedures and controls.

Skills

Team leadership

QA expertise

Policy & regulatory knowledge

Analytical thinking

Communication

Dispute resolution

Job description

Zippy, a Dallas-based mortgage lender focused on manufactured home financing, is seeking a Manager, Quality Assurance to lead pre-close and post-close QA across the loan lifecycle. You will coach QA analysts, manage performance, calibration, and ensure findings align with policy and investor requirements; you will be primary contact for disputes and cross-functional QA discussions.

The role demands subject matter expertise in end-to-end origination, ability to navigate multiple systems, and a