Pulmonology Patient Service Specialist

Summit Medical Group; Livingston (NJ); On-site; USD 25,000 - 30,000; Full time

Job summary

Summit Medical Group in Livingston, NJ is seeking a detail-oriented Patient Service Representative. You will welcome patients, verify insurance, schedule appointments and manage payments, ensuring smooth patient flow and accurate records in a busy multispecialty setting.

You will support a friendly, patient-centric environment, handle calls, and collaborate with care teams to facilitate timely pre-authorizations and referrals, contributing to high-quality care access.

Qualifications

• High School Graduate or GED required.
• Associate Degree preferred.
• Ability to communicate in English, both orally and in writing.
• Must have excellent customer service skills.
• Knowledge of medical office terminology preferred.
• Experience with EHR, Practice Management System and Departmental/Ancillary Systems preferred.

Responsibilities

• Greets visitors, patients, and families in a friendly professional manner and directs them appropriately.
• Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.
• Answers telephone, takes messages, and delivers to the appropriate individual.
• Informs patients of delays in physician schedules and assists with patient comfort.
• Posts self-pay charges, collects payments, reconciles daily payments and deposits.
• Opens and closes batches, reconciles collections and documents corrections.
• Scans insurance cards, processes verifications, updates demographics and HIPAA forms.

Education

High School Diploma or GED

Associate Degree preferred

Tools

EHR systems

Practice Management System

Departmental/Ancillary Systems

Job description

Summit Medical Group in Livingston, NJ is seeking a detail-oriented Patient Service Representative. You will welcome patients, verify insurance, schedule appointments and manage payments, ensuring smooth patient flow and accurate records in a busy multispecialty setting.

You will support a friendly, patient-centric environment, handle calls, and collaborate with care teams to facilitate timely pre-authorizations and referrals, contributing to high-quality care access.