Patient Service Specialist - General Surgery

Summit Health Management; Livingston (NJ); On-site; USD 25,000 - 30,000; Full time

Job summary

Summit Health Management in Livingston, NJ is seeking a Patient Service Representative for the General Surgery area. You will greet patients, manage registration, verify insurance, and route calls with professionalism, ensuring smooth patient flow.

The role requires strong customer service, English communication, basic computer skills, and familiarity with EHR and practice management systems. This full-time daytime position offers on-site work and opportunities to support coordinated care across

Qualifications

• High School Diploma or GED required.
• Excellent customer service skills.
• Ability to communicate in English, both orally and in writing.
• Experience with EHR and Practice Management systems preferred.
• Knowledge of medical office terminology.

Responsibilities

• Greets visitors, patients, and families in a friendly professional manner and directs them appropriately.
• Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.
• Promptly answers the telephone, directs all calls appropriately, takes an accurate message and delivers to the appropriate individual/demonstrates appropriate etiquette.
• Informs patients of delay in physician schedules, assists with patient comfort while delayed.
• Posts all self pay charges, collects payments, and provides patient with receipt; reconciles daily payments.
• Opens and closes batches, reconciles collections, prepares deposits and documents corrections.

Skills

Customer service

English communication

Medical office terminology

Computer proficiency

EHR/Practice Management

Education

High School Diploma or GED

Associate Degree preferred

Job description

Summit Health Management in Livingston, NJ is seeking a Patient Service Representative for the General Surgery area. You will greet patients, manage registration, verify insurance, and route calls with professionalism, ensuring smooth patient flow.

The role requires strong customer service, English communication, basic computer skills, and familiarity with EHR and practice management systems. This full-time daytime position offers on-site work and opportunities to support coordinated care across