Pulmonary Front Desk & Patient Experience Specialist

Wellstar Health System; Marietta (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

WellStar Health System is seeking a Front Office Specialist to deliver outstanding patient service in a fast-paced medical office. You will greet patients, check them in/out, answer calls, schedule appointments, and help with administrative tasks to support clinical operations.

You will manage cash handling, collect co-pays, verify insurance when needed, and coordinate with staff to ensure a smooth patient experience and financial accuracy.

Qualifications

• 2 years administrative front office experience in a physician practice or health care setting.
• Strong communication skills.
• Familiarity with insurance/payment processes.
• Basic computer skills.

Responsibilities

• Greet patients and guests in person or on the phone.
• Register patients for check-in and scheduling.
• Schedule appointments and coordinate with clinical staff.
• Collect co-pays and outstanding balances.
• Balance daily cash and reconcile reports.
• Assist with administrative tasks and office communications.

Skills

Customer service

Verbal and written communication

Medical terminology

Education

High School Diploma / GED

Tools

Experion

Job description

WellStar Health System is seeking a Front Office Specialist to deliver outstanding patient service in a fast-paced medical office. You will greet patients, check them in/out, answer calls, schedule appointments, and help with administrative tasks to support clinical operations.

You will manage cash handling, collect co-pays, verify insurance when needed, and coordinate with staff to ensure a smooth patient experience and financial accuracy.