Patient Experience Front Office Specialist

Wellstar Health System; Acworth (GA); Presencial; USD 34.000 - 42.000; Jornada completa

Descripción de la vacante

Wellstar Health System is seeking a Front Office Specialist to deliver exceptional patient-facing service in a fast-paced clinic environment. The role involves greeting patients, scheduling, check-in/out, and cash handling while supporting revenue cycle activities.

The ideal candidate will have a high school diploma or GED, at least two years of front office experience in healthcare, and strong customer service skills. Experience with insurance verification is a plus.

Formación

• High School Diploma or GED is required.
• Minimum 2 years of administrative front office experience in a physician practice or healthcare setting (preferred).
• Previous customer service experience is required.
• Experience with insurance verification and EHR systems is beneficial.

Responsabilidades

• Greet patients and guests and perform check-in/check-out.
• Answer phones, schedule appointments, and communicate with staff.
• Collect co-pays and balance cash handling per policy.
• Verify insurance eligibility and enter data into the EHR.
• Support clinic operations and maintain patient flow.

Conocimientos

Customer service

Medical terminology

Insurance processing

Educación

High school diploma / GED

Descripción del empleo

Wellstar Health System is seeking a Front Office Specialist to deliver exceptional patient-facing service in a fast-paced clinic environment. The role involves greeting patients, scheduling, check-in/out, and cash handling while supporting revenue cycle activities.

The ideal candidate will have a high school diploma or GED, at least two years of front office experience in healthcare, and strong customer service skills. Experience with insurance verification is a plus.