Patient Experience Front Office Specialist

Wellstar Health System; United States; On-site; USD 38,000 - 48,000; Full time

Job summary

Wellstar Health System in Georgia seeks a Front Office Specialist to deliver exceptional patient experience and administrative support in a fast-paced practice setting. You will greet patients, register/check-in and out, schedule appointments, handle payments, and coordinate with clinical staff to keep operations smooth and efficient.

Experience with front desk tasks in healthcare and familiarity with insurance checks via EHR systems is preferred; strong communication and multitasking are

Qualifications

• High School Diploma or GED required.
• 2+ years administrative front office experience in a physician practice or healthcare setting preferred.
• Customer service experience required.

Responsibilities

• Greet patients and guests, register and check in/out.
• Answer calls, schedule appointments, collect payments per policy.
• Verify insurance eligibility using Experion and complete required paperwork.
• Balance cash and postings and manage superbills/daily close.
• Coordinate with clinic for representatives and visitors.

Skills

Customer service

Administrative support

Education

High School Diploma or GED

Tools

Experion

Job description

Wellstar Health System in Georgia seeks a Front Office Specialist to deliver exceptional patient experience and administrative support in a fast-paced practice setting. You will greet patients, register/check-in and out, schedule appointments, handle payments, and coordinate with clinical staff to keep operations smooth and efficient.

Experience with front desk tasks in healthcare and familiarity with insurance checks via EHR systems is preferred; strong communication and multitasking are