Healthcare Front Office Specialist — Patient Experience

Wellstar Health System; Alpharetta (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Wellstar Health System is seeking a Front Office Specialist to deliver exceptional patient service. You will greet patients, register them, handle phones, schedule visits, and assist with cash handling and administrative duties that support the practice.

The role emphasizes teamwork to achieve patient experience and financial goals. Applicants should have a High School Diploma or GED and at least 2 years of front office experience in healthcare, with strong customer service skills and

Qualifications

• High School Diploma or GED required.
• Minimum 2 years of administrative front office experience in a physician practice or healthcare setting preferred.
• Previous customer service experience is required.

Responsibilities

• Greet patients and guests, register at check-in and check-out.
• Answer phones, schedule appointments, and manage non-clinical tasks in the EHR.
• Collect co-pays and post payments, balance cash and prepare daily close.
• Remind patients of appointments and coordinate with clinical staff.

Skills

Customer service

Administrative support

Patient scheduling

Cash handling

Education

High School Diploma or GED

Tools

Experion EHR

Job description

Wellstar Health System is seeking a Front Office Specialist to deliver exceptional patient service. You will greet patients, register them, handle phones, schedule visits, and assist with cash handling and administrative duties that support the practice.

The role emphasizes teamwork to achieve patient experience and financial goals. Applicants should have a High School Diploma or GED and at least 2 years of front office experience in healthcare, with strong customer service skills and