Pulmonary Front Desk & Patient Experience Specialist

Wellstar Kennestone Regional Medical Center; Marietta (GA); On-site; USD 36,000 - 54,000; Full time

Job summary

Wellstar Kennestone Regional Medical Center in Marietta, GA is seeking a Front Office Specialist to deliver exceptional patient service at check-in and check-out. You will greet patients, verify information, schedule appointments, and handle payments in a fast-paced clinic.

Responsibilities include answering phones, assisting with insurance eligibility, and coordinating with clinical staff to ensure smooth patient flow and accurate records.

Qualifications

• High School Diploma / GED required.
• Minimum 2 years administrative front office experience in a physician practice or healthcare setting.
• Customer service experience preferred and required.

Responsibilities

• Greet patients and guests in person or on the phone, identifying self and practice.
• Register and schedule patients, check-in/out, verify insurance and collect payments.
• Answer calls, direct to appropriate personnel, and schedule appointments as needed.

Skills

Customer service

Medical terminology

Verbal and written communication

AIDET principles

Education

High School Diploma or GED

Tools

Experion EHR

Cash handling

Job description

Wellstar Kennestone Regional Medical Center in Marietta, GA is seeking a Front Office Specialist to deliver exceptional patient service at check-in and check-out. You will greet patients, verify information, schedule appointments, and handle payments in a fast-paced clinic.

Responsibilities include answering phones, assisting with insurance eligibility, and coordinating with clinical staff to ensure smooth patient flow and accurate records.