Patient Experience Front Desk Specialist

5000 Wellstar Medical Group, LLC; United States; On-site; USD 21,000 - 30,000; Full time

Job summary

Wellstar Health System in Woodstock, GA is seeking a Front Office Specialist to deliver exceptional patient service, register patients, check in/out, answer phones, and schedule appointments in our busy practice.

You will work with clinical staff to support operations, manage co-pays, verify insurance eligibility, and maintain accurate records in the EHR while upholding Wellstar's standards of care and patient experience.

Qualifications

• Computer skills essential for daily front office tasks.
• Experience with medical terminology (CPT-4, ICD-9, HCPCS) preferred.
• Understanding of insurance filing and requirements is desirable.

Responsibilities

• Greet and assist patients, check in/out, and answer phones.
• Register patients, verify insurance eligibility, and scan IDs.
• Schedule appointments and manage patient flow in EHR.
• Collect co-pays and balance daily transactions.

Skills

Computer skills

Medical terminology

Insurance knowledge

Verbal communication

Written communication

Education

High School Diploma

Job description

Wellstar Health System in Woodstock, GA is seeking a Front Office Specialist to deliver exceptional patient service, register patients, check in/out, answer phones, and schedule appointments in our busy practice.

You will work with clinical staff to support operations, manage co-pays, verify insurance eligibility, and maintain accurate records in the EHR while upholding Wellstar's standards of care and patient experience.