Publisher Monetization & Onboarding Manager (Canada)

Minute; United States; Remote; USD 85,000 - 95,000; Full time

Benefits offered by this job

flexible vacation policy

paid parental leave

health insurance

401(k) with company match

Job summary

Minute is seeking a Publisher Account Manager to cultivate strategic relationships with partners using Minute's monetization solutions and the Minute Online video player. You will own onboarding, upsell, and ongoing communications to maximize value for clients while collaborating with cross‑functional teams.

Reporting to the VP of Publisher Services, you will manage high‑touch accounts, present upside opportunities, monitor performance, and maintain a robust Salesforce pipeline. Travel as needed.

Qualifications

• 5+ years of sales or account management experience with ad tech and/or online video.
• Proven experience successfully managing high-touch customer accounts.
• Strong organizational skills, acute attention to detail with the ability to multitask.
• Excellent written, verbal, and presentation skills with a track record of being effective and professional in client interactions.
• High-caliber critical thinking and problem-solving skills, including data analysis, to improve publishers’ performance.
• Sense of urgency, independence, accountability, and agility suited to a dynamic startup environment.
• Willingness and desire to learn and adopt new skills to realize effective solutions for publishers.
• Proficiency with standard business applications (Office, Google Suite, Looker, AI platforms like Claude).
• Can independently troubleshoot technical issues and effectively communicate solutions to publishers.
• Ability to travel as needed.

Responsibilities

• Onboard publishers and day-to-day account management including high-touch client support and regular business reviews.
• Present and demonstrate upsell product opportunities to drive incremental revenue and meet quarterly goals.
• Ongoing monitoring of account performance with proactive client communication regarding optimization opportunities.
• Maintain an accurate pipeline of upsell and renewal opportunities in Salesforce CRM.
• Relay partner feedback and advocate for client requirements with internal teams to inform product roadmap and business development strategy.
• Collaborate with VP of Publisher Services to develop and refine account management processes to scale partners effectively.

Skills

Account management

Ad tech sales

Data analysis

Communication skills

Travel

Tools

Looker

Claude AI

Job description

Minute is seeking a Publisher Account Manager to cultivate strategic relationships with partners using Minute's monetization solutions and the Minute Online video player. You will own onboarding, upsell, and ongoing communications to maximize value for clients while collaborating with cross‑functional teams.

Reporting to the VP of Publisher Services, you will manage high‑touch accounts, present upside opportunities, monitor performance, and maintain a robust Salesforce pipeline. Travel as needed.