Public Works Clerk & Billing Specialist

Town of Ashland, MA.; Ashland (MA); On-site; USD 33,000 - 44,000; Full time

Job summary

The Town of Ashland, MA is seeking a qualified DPW Clerk to support the Department of Public Works with clerical and billing duties. The role involves handling water-sewer billing, trash billing, payroll aids, and Munis data entry while delivering high levels of customer service to residents and vendors.

Experience with utility billing, strong Microsoft Office skills, and attention to detail are essential. This is a union position under the Ashland Clerical Workers Union (U.A.W.

Qualifications

• The position requires a High School Diploma or equivalent; an associate degree or business schooling is preferred.
• Experience with utility billing and automated office systems is preferred; municipal experience is a plus.
• One to three years of related clerical or billing experience is expected.

Responsibilities

• Provide clerical and administrative support for DPW programs and billing.
• Interact with residents, businesses, attorneys and staff to deliver customer service in person, by phone and email.
• Process water-sewer bills, trash bills and final billing for properties being sold.
• Assist with payroll, time cards and Munis entry; update and maintain data records.
• Run reports and create various spreadsheets to support department operations.

Skills

Customer service

Clerical skills

Microsoft Office

Data entry

Communication

Education

High School Diploma

Associate degree in Business/Finance or related

Two years business school

Tools

MUNIS

Job description

The Town of Ashland, MA is seeking a qualified DPW Clerk to support the Department of Public Works with clerical and billing duties. The role involves handling water-sewer billing, trash billing, payroll aids, and Munis data entry while delivering high levels of customer service to residents and vendors.

Experience with utility billing, strong Microsoft Office skills, and attention to detail are essential. This is a union position under the Ashland Clerical Workers Union (U.A.W.