DPW Clerk & Billing Specialist

Town of Ashland; Ashland (MA); On-site; USD 33,000 - 44,000; Full time

Job summary

The Town of Ashland seeks a qualified DPW Clerk to provide clerical and administrative support for the Department of Public Works and billing. The role collaborates with the Water and Sewer Department under the DPW Administration Manager to ensure accurate quarterly water-sewer billing and responsive customer service.

Candidates should have a High School Diploma; an Associate’s degree or two years of business school is preferred. Municipal experience is a plus and MS Office skills are essential.

Qualifications

• Must have strong clerical and administrative skills.
• Proficiency in Microsoft Office Suite.
• Experience with Munis software preferred.

Responsibilities

• Provide clerical and administrative support for DPW programs and billing.
• Process water-sewer bills on a quarterly basis and provide customer service.
• Prepare trash bills and respond to inquiries.
• Process final billing for properties being sold.
• Schedule meter reader appointments and generate reports.
• Update data in various systems for accuracy and changes in records.
• Manage day-to-day account maintenance and billing adjustments.
• Assist with payroll/time cards in Munis and related duties.
• Post balance data for Treasurer adjustments.
• Assist with other departmental administrative tasks.

Skills

Customer service

Microsoft Office

Munis software

Data entry

Communication skills

Education

High School Diploma

Associate’s degree in Business/Finance

Business school training (2 yrs)

Tools

MUNIS software

Job description

The Town of Ashland seeks a qualified DPW Clerk to provide clerical and administrative support for the Department of Public Works and billing. The role collaborates with the Water and Sewer Department under the DPW Administration Manager to ensure accurate quarterly water-sewer billing and responsive customer service.

Candidates should have a High School Diploma; an Associate’s degree or two years of business school is preferred. Municipal experience is a plus and MS Office skills are essential.