Municipal Customer Service & Admin Support Specialist

Ashwaubenon, Village Of (WI); Ashwaubenon (WI); On-site; USD 25,000 - 34,000; Full time

Job summary

The Village of Ashwaubenon is seeking a customer service oriented administrative assistant to support Public Works, Engineering, Sanitation, and Building Inspection. The role handles walk-in inquiries, processes payments, schedules inspections, and maintains records.

Responsibilities include answering the main village hall line, coordinating with departments, handling short-term rental applications, and drafting meeting minutes for boards and committees, with budget support as needed.

Qualifications

• High school diploma or equivalent required; office training preferred.
• 1+ year of office experience or related training.
• Strong communication and secretarial skills; confidentiality.
• Proficient in MS Office; typing 35 wpm; reliable record-keeping.

Responsibilities

• Greet walk-in customers at the central counter; handle permits and inspections.
• Answer main Village Hall phone; assist Public Works and Building Inspection lines.
• Manage Short-term Rentals applications; collect fees and schedule inspections.
• Process receivables receipts and respond to inquiries.
• Prepare documents for boards; draft minutes; assist with annual budget prep.

Skills

Customer service

Communication

Record keeping

Multitasking

Typing speed 35 wpm

Education

High School Diploma or equivalent

Post-secondary office training preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

ArcView GIS

Permit software

Job description

The Village of Ashwaubenon is seeking a customer service oriented administrative assistant to support Public Works, Engineering, Sanitation, and Building Inspection. The role handles walk-in inquiries, processes payments, schedules inspections, and maintains records.

Responsibilities include answering the main village hall line, coordinating with departments, handling short-term rental applications, and drafting meeting minutes for boards and committees, with budget support as needed.