Finance Assistant, Department of Public Works

Town of Needham; Needham (MA); Sur place; USD 50 000 - 60 000; Plein temps

Résumé du poste

The Town of Needham's Department of Public Works is hiring a Finance Assistant to support water and sewer billing operations. Under the Director of Administration for Public Services, you will manage accounts, handle inquiries, and ensure accurate billing and data entry.

This full-time role requires prior billing experience and attention to detail, with responsibilities for account setup, adjustments, and coordinating meter readings. The role offers stability in a public service environment.

Qualifications

• Associate degree or two years of technical or business school.
• 4–6 years of experience in finance, billing, or a related field (water/sewer billing preferred).

Responsabilités

• Primary staff member for water and sewer billing operations.
• Responds to inquiries about water/sewer billing, water quality, sewer and storm drainage, and related public works services.
• Establishes new water and sewer accounts, enters data from meter readings, estimates usage, and identifies abnormal consumption levels.
• Processes billing adjustments and abatements; updates account records, calculates retroactive refunds, and runs exception reports to ensure billing accuracy. Prepares final water and sewer bills on termination of service.
• Assists large-volume customers with multiple accounts in reviewing and appropriately allocating water and sewer charges.
• Coordinates meter reading schedules and appointments for meter repairs and related service needs.
• Maintains accurate records of temporary water meters and associated account information.
• Performs other related water/sewer billing functions.

Connaissances

Billing experience

Data entry

Customer service

Formation

Associate degree

Technical or business school

Description du poste

The Town of Needham’s Department of Public Works is seeking highly skilled individuals to fill the full-time position of Finance Assistant. Under supervision of the Director of Administration for Public Services, this position serves as the primary staff member for water and sewer billing operations.

Work Schedule (37.5 Hours Per Week): Monday, Wednesday, Thursday; 8:00am – 5:00pm, Tuesday 8:00am – 6:00pm, Friday 8:00am-12:30pm

CON #27038

• Serves as the primary staff member for water and sewer billing operations.
• Responds to inquiries regarding water and sewer billing, water quality, sewer and storm drainage, and other public works services, including roads, snow removal, tree maintenance, and solid waste and recycling.
• Establishes new water and sewer accounts, enters data from meter readings, estimates account usage, and identifies abnormal consumption levels.
• Processes billing adjustments and abatements; updates account records, calculates retroactive refunds, and runs and reviews exception reports to ensure billing accuracy. Prepares final water and sewer bills upon termination of service.
• Assists large-volume customers with multiple accounts in reviewing and appropriately allocating water and sewer charges.
• Coordinates meter reading schedules and appointments for meter repairs and related service needs.
• Maintains accurate records of temporary water meters and associated account information.
• Performs other related water/sewer billing functions, as needed.

Any equivalent combination of the below-listed education, training, certification, and experience, is qualifying:

• Extensive technical or specialized training such as that which would be acquired by an associate’s degree or two years of technical or business school.
• Between four (4) to six (6) years of experience in finance, billing, or a related field. Experience with water and sewer billing preferred.

Applications will be accepted until 11:59 AM on Tuesday, November 3, 2026.

The Town of Needham is an Equal Opportunity Employer and is committed to fostering an inclusive and encouraging workplace. There shall be no discrimination on the basis of race, age, gender, national origin, disability, religion or belief, sexual orientation, marriage/civil partnership, pregnancy/maternity, veteran status, or any other protected class. We are an inclusive organization and actively promote equality of opportunity for all with the right mix of talent, skills, and potential. We welcome all applications from a wide range of candidates. Selection for roles will be based on individual merit alone.

For general employment inquiries, please contact us at [e-mail].

The Town of Needham will endeavor to provide reasonable accommodation to a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact us at [e-mail].