Public Works Admin Clerk II — Front Desk & Admin

City of Concord; Concord (CA); On-site; USD 48,000 - 56,000; Full time

Benefits offered by this job

CalPERS pension

Health care plans or cash-in-lieu $200

City-paid dental insurance

Vacation accruals, sick leave, paidhol

Tuition reimbursement

457 deferred compensation and FSAs

Life and disability insurance

Wellness program and health resources

Job summary

The City of Concord is seeking an Administrative Clerk II in the Public Works Department. This role focuses on delivering excellent customer service at the front counter, via phone, email, and other platforms, while supporting internal staff.

Responsibilities include reception, clerical duties, record maintenance, word processing and invoicing, with opportunities to work across departments and contribute to process improvement.

Qualifications

• Front-line customer service and clerical support experience.
• Ability to handle inquiries, input data and maintain records.
• Familiarity with basic accounting and office procedures.

Responsibilities

• Reception, clerical and secretarial tasks and managing inquiries.
• Track internal and external requests and process forms.
• Word processing, typing, proofreading and record maintenance.
• Transcription, scheduling meetings and events, and preparing materials.
• Ordering supplies and processing invoices and requisitions.

Skills

Customer service

High-stress handling

Proactive problem solving

Collaboration

MS Word

Excel

Outlook

Basic accounting

Oral and written communication

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Job description

The City of Concord is seeking an Administrative Clerk II in the Public Works Department. This role focuses on delivering excellent customer service at the front counter, via phone, email, and other platforms, while supporting internal staff.

Responsibilities include reception, clerical duties, record maintenance, word processing and invoicing, with opportunities to work across departments and contribute to process improvement.