Customer-Focused Administrative Clerk II

City-of-Concord,-CA-; Concord (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

CalPERS pension

Health care plans / cash-in-lieu

Dental insurance

Vacation & sick leave & holidays

Tuition reimbursement

457 deferred compensation plan

FSAs

Life and disability insurance

Wellness program

Job summary

The City of Concord is seeking an Administrative Clerk II in the Public Works Department. This role focuses on front counter customer service, clerical duties and coordination with internal staff and external vendors.

Candidates should have strong communication, basic accounting knowledge, and proficiency in Word, Excel and Outlook. Three years of clerical experience and a high school diploma are preferred; excellent organizational skills are essential for this position.

Qualifications

• Three years of general clerical or secretarial experience with public contact.
• Strong interpersonal and written communication skills.
• Ability to perform basic arithmetic and maintain records.

Responsibilities

• Provide reception and front-counter services to the public.
• Perform word processing, typing, proofreading and forms processing.
• Track internal and external requests and maintain records/files.
• Schedule meetings and prepare materials; order supplies and process invoices.
• Collaborate with internal staff and vendors to resolve issues.
• Support administrative procedures in multiple departments as needed.

Skills

Customer service

Clerical work

Word processing

Excel

Outlook

Attention to detail

Education

High school diploma or equivalent

Tools

MS Office suite

Job description

The City of Concord is seeking an Administrative Clerk II in the Public Works Department. This role focuses on front counter customer service, clerical duties and coordination with internal staff and external vendors.

Candidates should have strong communication, basic accounting knowledge, and proficiency in Word, Excel and Outlook. Three years of clerical experience and a high school diploma are preferred; excellent organizational skills are essential for this position.