Public Services Receptionist - City Front Desk

City of Cleveland, OH; Cleveland (OH); On-site; USD 24,000 - 27,000; Full time

Job summary

City of Cleveland, Ohio seeks a Receptionist for the Examination process. The role involves assisting the public by providing information or redirection, by phone or in person, and handling mail distribution.

You will support staff in understanding and resolving visitors’ questions as part of the civil service duties. Applicants must have a high school diploma or GED and two years of full-time paid experience in a receptionist or customer service role.

Qualifications

• High School Diploma or GED required.
• Two years’ full-time paid experience as a receptionist or in customer service required.

Responsibilities

• Assists the public by providing information or redirection either by telephone or in person.
• Sorts and distributes mail.
• Assists other staff members in understanding and resolving visitors’ problems.

Skills

Customer service

Communication

Education

High School Diploma or GED

Job description

City of Cleveland, Ohio seeks a Receptionist for the Examination process. The role involves assisting the public by providing information or redirection, by phone or in person, and handling mail distribution.

You will support staff in understanding and resolving visitors’ questions as part of the civil service duties. Applicants must have a high school diploma or GED and two years of full-time paid experience in a receptionist or customer service role.