Public Services Administrative Assistant (Hybrid)

NC; North Carolina; Hybride; USD 31 000 - 51 000; Plein temps

Résumé du poste

The North Carolina Department of Health and Human Services (DHHS) seeks a Processing Assistant IV in Beaufort County, NC. This full-time hybrid role involves receptionist duties, casework support, and coordinating schedules for evaluations, treatments, and referrals within the EIPD unit.

You will gather and enter data, assist with job placement and follow-up, and help monitor the office budget. DHHS promotes equal opportunity and comprehensive benefits.

Qualifications

• High school diploma or GED; one year administrative experience.
• Experience handling multi-line calls and public inquiries.
• Ability to schedule evaluations and referrals; data entry tasks.
• Team player with basic budgeting awareness.

Responsabilités

• Answer multi-line telephone system and greet the public.
• Provide casework support for one counselor.
• Schedule evaluations, treatments, and referrals.
• Enter and update data in the database.
• Assist with job placement and follow-up.
• Monitor counselors' case service budgets.
• Support office operations for the rehabilitation program.

Connaissances

Reception

Phone handling

Data entry

Scheduling

Customer service

Formation

High school diploma or GED

Administrative experience

Description du poste

The North Carolina Department of Health and Human Services (DHHS) seeks a Processing Assistant IV in Beaufort County, NC. This full-time hybrid role involves receptionist duties, casework support, and coordinating schedules for evaluations, treatments, and referrals within the EIPD unit.

You will gather and enter data, assist with job placement and follow-up, and help monitor the office budget. DHHS promotes equal opportunity and comprehensive benefits.