Administrative Specialist I - Processing & Office Support (Hybrid)

North Carolina Association of Official Court Reporters; Kinston (NC); Hybrid; USD 39,000 - 69,000; Full time

Job summary

The North Carolina Department of Health and Human Services is seeking an Administrative Specialist I to provide clerical support to three counselors in the Kinston office. You will greet visitors, manage calls, prepare documents, and maintain case data within the rehabilitation workflow.

The role emphasizes teamwork, routine office functions, and public interaction in a government setting, with a competitive state benefits package and a salary range based on NC state pay scales.

Qualifications

• High school diploma or GED plus two years related administrative experience.
• Experience with routine office support functions is preferred.
• Ability to work with the public and diverse stakeholders.

Responsibilities

• Greet visitors and callers professionally and route to staff.
• Operate a multi-line phone system and direct calls appropriately.
• Prepare documents, maintain spreadsheets, input data, and handle billing.
• Receive client applications and collect medical/treatment records.
• Document client information in the case management system throughout the rehabilitation process.

Skills

Team collaboration

Office support

Public interaction

Education

High school diploma or GED

Two years related administrative experience

Job description

The North Carolina Department of Health and Human Services is seeking an Administrative Specialist I to provide clerical support to three counselors in the Kinston office. You will greet visitors, manage calls, prepare documents, and maintain case data within the rehabilitation workflow.

The role emphasizes teamwork, routine office functions, and public interaction in a government setting, with a competitive state benefits package and a salary range based on NC state pay scales.