Public Service Identity & Driver Credential Specialist I

Georgia Department of Revenue; Monroe (LA); On-site; USD 29,000 - 35,000; Full time

Benefits offered by this job

Competitive benefits

Retirement benefits

Paid holidays and time off

Flexible benefits

Employee assistance program

Job summary

Georgia Department of Driver Services (DDS) seeks Identity and Driver Credential Specialists 1 for a fast-paced, customer-focused role. You will issue licenses, IDs, and conduct tests in a high-volume center, handling diverse interactions with care and accuracy.

The position offers a non-negotiable base salary of $32,000/year plus a $3,500 supplement, with career mobility opportunities and comprehensive benefits in a state government setting.

Qualifications

• High school diploma or GED is required.
• Eighteen years of age or older.
• Valid Georgia Class C driver’s license must be maintained.
• At least one year of face-to-face customer service in the last five years.
• Cash transactions experience including daily reconciliation and credit card processing.

Responsibilities

• Assist customers to complete applications and documents accurately.
• Accompany drivers for tests and evaluate adherence to driving laws.
• Conduct driving examinations for motorcycle and commercial licenses.
• Operate visual testing equipment and handle payments securely.

Skills

Customer service

Cash handling

Face-to-face interaction

Basic computer skills

Attention to detail

Education

High school diploma or GED

Job description

Georgia Department of Driver Services (DDS) seeks Identity and Driver Credential Specialists 1 for a fast-paced, customer-focused role. You will issue licenses, IDs, and conduct tests in a high-volume center, handling diverse interactions with care and accuracy.

The position offers a non-negotiable base salary of $32,000/year plus a $3,500 supplement, with career mobility opportunities and comprehensive benefits in a state government setting.