Identity & Driver Credential Specialist I (MSA)

Georgia Department of Revenue; Conyers (GA); On-site; USD 29,000 - 35,000; Full time

Job summary

Georgia Department of Driver Services (DDS) is seeking an Identity and Driver Credential Specialist 1 for the Conyers MSAs to issue learner permits, convert out-of-state licenses, and issue driver licenses in a high-volume public service setting. You will handle identity and credentialing duties, interacting with diverse customers with patience and precision.

Position offers a structured career path with an annual salary of $32,000 plus a $3,500 supplement for MSA centers.

Qualifications

• Must be 18 years of age or older.
• High school diploma or GED required.
• Valid Georgia Class C driver’s license required and must be maintained while employed.
• At least 1 year of face-to-face customer service within the last five years.
• At least 1 year of cash transactions experience within the last five years.

Responsibilities

• Assist citizens to complete applications, records and documents accurately.
• Accompany drivers in vehicles to evaluate adherence to Georgia driving laws.
• Conduct driving examinations for motorcycle and commercial licenses per state rules.
• Operate visual testing equipment.
• Accurately collect payments via cash or credit card.

Skills

Customer service

Cash handling

Communication

Teamwork

Adaptability

Education

High school diploma or GED

Tools

Cash register

Job description

Georgia Department of Driver Services (DDS) is seeking an Identity and Driver Credential Specialist 1 for the Conyers MSAs to issue learner permits, convert out-of-state licenses, and issue driver licenses in a high-volume public service setting. You will handle identity and credentialing duties, interacting with diverse customers with patience and precision.

Position offers a structured career path with an annual salary of $32,000 plus a $3,500 supplement for MSA centers.