Public Service Identity & Driver Credential Specialist I

Georgia Department of Revenue

Michigan

On-site

USD 29,000 - 35,000

Full time

11 days ago

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Job summary

Georgia Department of Driver Services (DDS) is hiring for an Identity and Driver Credential Specialist 1 in a full-time role. You will assist customers with applications, records, and documents, whether in-person or in a virtual setting, while ensuring accuracy and adherence to Georgia laws.

The position emphasizes customer service, cash handling, and interaction with a diverse public. DDS offers a comprehensive benefits package and clear career mobility to step up to Credential Specialist 2

Qualifications

Must be eighteen years of age.
High school diploma or GED is required.
A valid Georgia Class C or equivalent License is required and must be maintained while employed in this position.
At least one year of Face-to-face Customer Service experience within the last five years.
At least one year of Face-to-face experience with cash transactions including handling cash, daily reconciliation, and processing credit card payments within the last five years.
Comfortable working with computer and internet technology.

Responsibilities

Working with citizens to ensure applications, records and documents are completed accurately.
Accompanying drivers in vehicles, both in a traditional and virtual capacity, to evaluate their ability to adhere to Georgia’s driving laws.
Conducting driving examinations for motorcycle and commercial licenses in accordance with state law and regulations.
Operating visual testing equipment.
Accurately collecting payments via cash or credit cards.