Identity & Driver Credential Specialist I – Public Service

State of Georgia; Kennesaw (GA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Competitive compensation

Performance recognition

Retirement and pension benefits

Flexible benefits

Healthcare benefits

Paid holidays and time off

Employee Assistance Program (EAP)

Opportunities for career development

Flexible work schedules

Job summary

State of Georgia in Kennesaw, GA, is hiring Identity & Driver Credential Specialists 1 for a fast-paced role delivering secure driver and identity credentials. The position supports issuing learner’s permits, converting out-of-state licenses, and licensing new drivers in compliance with state laws.

In this role you will work with high volumes, interact with diverse customers, and may serve as team lead. Salary includes a $3,500 supplement and opportunities for mobility within DDS.

Qualifications

• Must be eighteen (18) years of age.
• Completion of a high school diploma or GED is required.
• A valid Georgia Class C or equivalent License is required and must be maintained while employed in this position.
• At least one (1) year of Face-to-face Customer Service experience within the last five years.
• At least one (1) year of Face-to-face experience with cash transactions including handling cash, daily reconciliation, and processing credit card payments within the last five years.

Responsibilities

• Working with citizens to ensure applications, records and documents are completed accurately.
• Accompanying drivers in vehicles, both in a traditional and virtual capacity, to evaluate their ability to adhere to Georgia's driving laws.
• Conducting driving examinations for motorcycle and commercial licenses in accordance with state law and regulations.
• Operating visual testing equipment.
• Accurately collecting payments via cash or credit cards.

Skills

Customer service

Cash handling

Interpersonal skills

Public service

Education

High school diploma or GED

Job description

State of Georgia in Kennesaw, GA, is hiring Identity & Driver Credential Specialists 1 for a fast-paced role delivering secure driver and identity credentials. The position supports issuing learner’s permits, converting out-of-state licenses, and licensing new drivers in compliance with state laws.

In this role you will work with high volumes, interact with diverse customers, and may serve as team lead. Salary includes a $3,500 supplement and opportunities for mobility within DDS.