Community Services Aide — Full-Time, Remote Options

State of Michigan; Muskegon (MI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

State benefits

Full-time schedule

Job summary

State of Michigan's Department of State is hiring a DOS Aide to assist Michigan residents with reviewing requests, determining eligibility, and ensuring applications meet all requirements.

You will process transactions, answer questions, and help customers navigate services and online options, contributing to accurate, timely service across branches. The role requires attention to detail, a collaborative approach, and the ability to work at a steady pace in a busy government office.

Qualifications

• Review requests and check eligibility.
• Explain services and online options to customers.
• Process transactions and answer questions.

Responsibilities

• Review requests and check eligibility.
• Explain services and online options to customers.
• Process transactions and answer questions.

Skills

Customer service

Organization

Education

High school diploma

Job description

State of Michigan's Department of State is hiring a DOS Aide to assist Michigan residents with reviewing requests, determining eligibility, and ensuring applications meet all requirements.

You will process transactions, answer questions, and help customers navigate services and online options, contributing to accurate, timely service across branches. The role requires attention to detail, a collaborative approach, and the ability to work at a steady pace in a busy government office.