Public Service Administrative Assistant II

City and County of Honolulu; Hawaii; On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Time off (up to 21 vacation days)

Sick leave (up to 21 days)

Public holidays

Health insurance

Retirement plan

Student loan relief

Career development

Job summary

City and County of Honolulu is seeking an Office Assistant II to provide frontline customer service, handle clerical tasks, and support administrative operations in a municipal department. The role offers stable hours, a supportive team, and generous benefits to help residents access services.

Responsibilities include data entry, document processing, filing, mail handling, and general office support, with opportunities for growth within government service.

Qualifications

• Equivalent to graduation from high school.
• One year of clerical experience.
• Substitution: Business school or college credits from an accredited college or university will substitute for experience.
• At time of application you must be a citizen, national or permanent resident alien of the United States or a non-citizen eligible under federal law for unrestricted employment.

Responsibilities

• Provide frontline customer service in person and by phone, helping customers with routine inquiries and directing them to staff.
• Receive, review, and process documents, forms, or requests submitted by customers or staff.
• Perform routine clerical tasks such as data entry, typing, proofreading, and preparing basic correspondence.
• Maintain organized electronic and physical filing systems to keep program and account information accurate and accessible.
• Assist with processing basic account or program-related transactions according to established procedures.
• Handle daily office tasks including scanning, photocopying, printing, and preparing informational materials.
• Collect, distribute, and manage incoming and outgoing mail and other office materials.
• Monitor and replenish office supplies and support upkeep of office equipment and shared workspaces.
• Provide general administrative support to the team and assist with other duties and responsibilities as needed.

Skills

Frontline customer service

Data entry

Office equipment operation

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

City and County of Honolulu is seeking an Office Assistant II to provide frontline customer service, handle clerical tasks, and support administrative operations in a municipal department. The role offers stable hours, a supportive team, and generous benefits to help residents access services.

Responsibilities include data entry, document processing, filing, mail handling, and general office support, with opportunities for growth within government service.