Public Sector Inside Sales Leader (Remote)

SHI; Dover (DE); On-site; USD 150,000 - 300,000; Full time

Benefits offered by this job

Medical insurance

Vision and dental benefits

401K

Flexible spending

Job summary

SHI is seeking a Manager to lead our Public Sector Inside Account Executives, driving books of business, targets, and superior customer experiences. This leader will coach, mentor, and guide daily operations, sales activities, and professional growth while collaborating cross-functionally to optimize sales processes and strengthen customer relationships.

Responsibilities include coaching the team to exceed quotas, developing pipelines through outreach, and managing the full sales cycle.

Qualifications

• Bachelor’s degree or equivalent experience.
• 3+ years inside sales, account management, or sales leadership in IT/public sector.
• 2+ years of sales leadership experience.
• Proven track record in attaining sales goals and quotas.
• Experience working with C-Level executives.
• Proficiency in Microsoft Office applications.

Responsibilities

• Lead, coach, and mentor Inside Account Executives to achieve targets.
• Oversee cold calling, prospecting, and profiling to build pipelines.
• Develop and nurture customer relationships across channels (email, phone, in-person).
• Ensure quotas and activity goals are met with pipeline growth.
• Manage the full sales cycle from outreach to renewal.
• Leverage SHI tools and resources to boost productivity and satisfaction.
• Address customer inquiries and identify IT solutions to pain points.
• Monitor performance with CRM and reporting tools; provide action plans.
• Stay current on industry trends and product knowledge.
• Drive ongoing training and knowledge sharing across the team.
• Collaborate with sales, marketing, and other departments on account strategies.
• Escalate complex issues as needed and maintain a positive team culture.

Skills

Time management

Problem solving

Motivation

Presentation skills

Strategic thinking

Self-motivation

Consultative sales

Leadership

Education

Bachelor’s degree

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Job description

SHI is seeking a Manager to lead our Public Sector Inside Account Executives, driving books of business, targets, and superior customer experiences. This leader will coach, mentor, and guide daily operations, sales activities, and professional growth while collaborating cross-functionally to optimize sales processes and strengthen customer relationships.

Responsibilities include coaching the team to exceed quotas, developing pipelines through outreach, and managing the full sales cycle.