Public Sector AI Deployment Strategist

TRM Labs; Oregon; Hybrid; USD 120,000 - 170,000; Full time

Job summary

TRM Labs is seeking a Deployment Strategist for the public sector to help government and law enforcement customers maximize value from TRM's blockchain intelligence platform.

You will lead onboarding, training, and ongoing customer partnership, translating investigator priorities into product enhancements and practical workflows. This role blends investigative expertise with customer success in a remote-first, globally distributed team.

Qualifications

• 5+ years in public sector work, ideally in law enforcement or financial crime.
• Hands-on blockchain analysis experience in an investigative context.
• Demonstrated ability to use AI tools to scale workflows and answer customer needs.

Responsibilities

• Act as trusted advisor for a portfolio of law enforcement customers and translate TRM's platform into actionable cases.
• Build and deliver onboarding and investigative training for customers.
• Report investigator pain points back to Product and Engineering to shape the roadmap.

Skills

Public sector experience

Blockchain analysis

AI fluency

Customer training

Onboarding programs

Tools

Slack

Intercom

Job description

TRM Labs is seeking a Deployment Strategist for the public sector to help government and law enforcement customers maximize value from TRM's blockchain intelligence platform.

You will lead onboarding, training, and ongoing customer partnership, translating investigator priorities into product enhancements and practical workflows. This role blends investigative expertise with customer success in a remote-first, globally distributed team.